FREQUENTLY ASKED QUESTIONS

QUESTIONS AND ANSWERS

How often should I have my carpets professionally cleaned?

It is recommended to have your carpets professionally cleaned every 6 to 12 months, depending on factors such as foot traffic, pets, and the presence of allergies or respiratory issues in your home.

What carpet cleaning methods do you use?

We utilize various methods, including hot water extraction (also known as steam cleaning), dry cleaning, and low-moisture cleaning. The most suitable method for your carpets will depend on factors such as carpet type, level of soiling, and specific cleaning requirements.

How long does the carpet cleaning process take?

The duration of the carpet cleaning process depends on factors such as the size of the area being cleaned, the cleaning method used, and the level of soiling. On average, it may take anywhere from 1 to 3 hours.

Is professional carpet cleaning safe for my children and pets?

Yes, professional carpet cleaning is safe for your children and pets. Reputable carpet cleaning services use non-toxic and eco-friendly cleaning solutions that are safe for your loved ones. Additionally, thorough rinsing and proper drying help ensure the removal of any residue.

Can carpet cleaning remove stubborn stains and odors?

Yes, professional carpet cleaning can effectively remove many stubborn stains and odors. However, the success of stain and odor removal depends on various factors, including the type of stain, the age of the stain, and the carpet fibers. It’s best to address stains and odors as soon as possible for optimal results.

Will carpet cleaning shrink or damage my carpets?

No, proper carpet cleaning techniques and equipment should not cause shrinkage or damage to your carpets. Professional carpet cleaners are trained to use appropriate methods and adjust the cleaning process based on your specific carpet type to prevent any potential damage.

Do I need to move my furniture before the carpet cleaning appointment?

It is helpful to move smaller, easily portable items such as chairs, side tables, and decorative items. However, larger and heavier furniture can be cleaned around or slightly moved by the technicians, using protective pads or blocks to prevent any damage.

How long will it take for my carpets to dry after cleaning?

The drying time can vary depending on factors like humidity, airflow, carpet thickness, and cleaning method used. Generally, carpets can take anywhere from 2 to 6 hours to dry completely. Opening windows, turning on fans, or running the HVAC system can help expedite the drying process.

Can professional carpet cleaning help with allergies and indoor air quality?

Yes, professional carpet cleaning can help improve indoor air quality and reduce allergens. Proper cleaning removes dust, pollen, pet dander, and other allergens trapped in the carpet fibers, leading to a healthier indoor environment, especially for individuals with allergies or respiratory sensitivities.

What sets your carpet cleaning service apart from others in the industry?

Our carpet cleaning service stands out due to our highly trained technicians, advanced cleaning equipment, eco-friendly cleaning solutions, and commitment to customer satisfaction. We strive to deliver exceptional results, personalized service, and a hassle-free experience that exceeds your expectations.